FAQ's

1. What is Techora?


Techora is your one-stop online store for the latest and most innovative tech gadgets. We source premium-quality products from trusted global suppliers to bring you cutting-edge technology at affordable prices.

2. Where do you ship from, and how long does delivery take?

 

We ship our products directly from our international warehouses to ensure you get the latest gadgets quickly and safely.

    • UK & USA Orders: Usually delivered within 7–15 business days.

    • Worldwide Shipping: Typically arrives within 10–20 business days.
      Delivery times may vary slightly depending on your location and customs clearance

3. What is your return policy?

     We offer a 14-day return policy starting from the day you receive your order.
If your product arrives damaged or defective, we’ll happily replace it or issue a full refund.
To start a return, simply contact our support team through our Contact Us page.

4. What if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please email our support team with your order number and clear photos of the product.
We’ll arrange a replacement or refund immediately — your satisfaction is our priority.

5. Is it safe to shop at Techora?

100%. Our website uses SSL encryption and Shopify Secure Checkout to protect your personal and payment information.

6. How can I contact customer support?

Our friendly support team is here to help!
You can contact us through the Contact Us page or by emailing us.
We reply within 24–48 hours on business days.

7. Can I take Techora power banks on airplanes?

Yes — all our portable chargers and power banks meet airline safety standards and are approved for carry-on luggage.

8. Are the gadgets on Techora authentic and original?

Yes! Every product listed on Techora comes from verified suppliers and trusted manufacturers.
We only sell authentic and high-quality tech products that pass our strict quality checks — no replicas, no compromises

9. Why is my order shipped in multiple packages?

Sometimes we ship products separately to speed up delivery times.
If you ordered multiple items, they may arrive in different packages — but don’t worry, you’ll get tracking info for each one.

10. Is my personal information secure with Techora?

Yes. Your data is protected by SSL encryption and never shared with third parties.
We value privacy as much as you do — your security is our top priority.